The
Interview
Employers
look for three things when interviewing candidates:
-
ATTITUDE
-
APPEARANCE
-
COMMUNICATION
SKILLS
Remember
your first impression is very important! You never get a second chance
at a first impression. This is important whether you are making a cold
call, filling out an application, interviewing, or just sending a resume
to a blind ad.
PRIOR
TO THE INTERVIEW
The
key to a successful interview is being prepared.
If you are prepared for the interview it will help you to think clearly
and you will be less nervous.
Be
sure to research the company prior to your interview. This can be done
through local newspapers, the local library, Chamber of Commerce, Dun
& Bradstreet, or through the Manufacturer's Directory. Determine
exactly what the company is looking for and then gear your resume, research,
and questions towards the position.
Be
sure to have several copies of your resume with you, whether you are
filling out an application, or going for an interview. If you interview
with more than one person, each should get a copy of it.
-
Your
resume should be of high quality and professional looking with no
mistakes or typos.
-
Your
resume should always be up to date, therefore be sure to redo your
resume with each addition of work history.
-
It
should be done on a good white or ivory bond paper--other colors
may distract the interviewer.
- Never use
a plain photocopy of your resume and never ask the interviewer
to make a copy of your resume.
-
Any
letters of recommendation or school transcripts can be copies. Make
sure to have enough on hand, however...
-
Do
not bombard the interviewer with dozens of Letters of Recommendation.
Ask the interviewer if they would like the copies and limit it to
only a few which pertain to the position for which you are applying.
As
you may be asked to fill out an application, be sure to have all of
your former work history including:
Deletions
or incomplete information on an application will cause the interviewer
to question your abilities.
Dressing
appropriately for the position is extremely important. If a candidate
looks perfect for the job, the tendency of the interviewer is to assume
that he or she is a good match. Remember - Appearance is
one of the first three things the interviewer looks for.
-
For
tips on what to wear for the interview, see our section "DRESSING
FOR SUCCESS". Whatever you decide to wear, pay attention to detail.
Be sure it is clean and pressed, and there are no tears or loose
buttons. And you should feel comfortable in it.
-
Never
smoke during and interview (or even just prior to it). If you chew
gum or use a mint to freshen your breath, be sure to discard it
prior to entering the interview.
-
Turn
off your Cell Phone. In fact turn it off BEFORE you enter the building.
Your full attention is expected and it would be very inconsiderate
to have to stop the interview for you to answer your phone.
-
If
you have gotten a ride to the interview and they have to wait for
you, please ask them to be considerate also. What they do - WILL
reflect on YOU! They should also refrain from cell
phone calls in the office (they should leave the building to take
the call). If they are waiting in the car for you, ask them to NOT
play their radio loud while they are waiting for you.
IN
THE INTERVIEW
Experts
agree that the initial impression you make is crucial. An interviewer's
initial perception of you can shape the outcome of the interview. Subconscious
things such as your facial expressions or mannerisms, as well as your
overall physical appearance forms perceptions.
- Remember, the interviewer
will notice your appearance, speech, and personality.
- Whether you like
it or not, every detail about you will be evaluated.
It is
important to be real - be yourself.
- Show the interviewer
enthusiasm, interest, and confidence. It is okay to be a little nervous.
Interviewers make allowances for nervousness and believe it or not they
also may be nervous in the interview.
- Always remember
to SMILE and keep good eye contact.
Show pride and enthusiasm
in your work and accomplishments.
- Use facts and figures
to show what you can do for the company--how you can contribute. An
example would be...
"As the office manager, I reorganized the workload for the department
and increased production by 10%, while reducing overtime."
- Don't exaggerate,
however, as most interviewers can usually tell if you are truthful or
bluffing.
- Also, never indicate
that you have skills that you do not have (i.e. typing, computers, accounting.)
- It is also a good
idea to use third-party quotes, such as...
"My former boss always said that I was a quick learner."
"My former supervisor always said that I had a way with handling
even the most difficult customers."
- Never put down any former employers, co-workers, or teachers, no matter
how difficult they were to deal with.
- Always speak on positive terms in the interview.
Even if your work history may
be poor by no fault of your own, do not be apologetic about it - just
be honest.
- Interviewers do understand layoffs, reorganizations, and plant closings.
Before leaving the interview,
be sure to ask when a decision will be made.
- This will give you a guide as to a follow-up call should you not hear
from the interviewer after that date.
- Be sensitive to the employer's time demands.
- Don't call his office every three days asking if they have made a
decision. Every two weeks or so is often enough.
Always write a follow-up thank
you letter.
- Be sure to spell the interviewer's name and the company name and address
correctly.
- In the letter, restate what you like about the position and briefly
recap your accomplishments and experiences in a warm and friendly manner.
This will put a positive image of you in the interviewer's mind.
- Send a separate letter to each person who interviewed you at the company.
- Be sure to proofread it for mistakes so every detail is perfect.
After the interview, take a
few minutes to recap the interview, jotting down points the interviewer
made during the interview. This will help should you be called back for
a second interview. Also, you might jot down some of the questions you
were asked, especially the ones you were not prepared for, to keep handy
for your next interview.
Even an experienced applicant
will still be rejected for some positions.
- You may be rejected
because your salary demands were too high (or too low), you spoke too
much (or too little) or simply because your qualifications were not a
suitable match for the position.
- The key is to learn from your experiences and to avoid the discouragement
at a temporary setback.
- With some additional practice and a winning attitude, you will soon
master the art of interviewing. Good Luck!
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