Training Services Solutions
Safety
Personnel Resources has a full time safety consultant available to help
you in every aspect of safety on the job. Our consultant will work with
you in identifying safety problems and offer you solutions. In addition,
our consultant can customize safety programs for all of your employees,
and help you understand the federal and state regulations regarding
safety.
On the job safety is just one of many safety
programs that we can help you with--other areas include: air quality,
noise pollution, hazardous communications, food testing, etc.
Computer
Software
We have a full time qualified trainer available to train not only possible
candidates on common software, but we can train your existing employees
as well. If your employees need training or just updating of their skills
in word processing, spreadsheets and accounting packages we can customize
a training program for an individual or an entire group of people. The
training can be done at your facility or ours, during working hours,
after working hours or on the weekend.
Phone
Etiquette
There are many companies that offer telephone etiquette classes, but
usually they are too expensive to send more than one employee, or they
offer a group rate if they all attend at the same time. Who can afford
to have a group of their staff missing from work on any given day? Personnel
Resources' solution for this is to offer phone etiquette classes at
your convenience at a price that is affordable. These classes can be
held at your facility, our facility or any place you decide is right.
Proper
Business Attire
Proper business attire is just as important to the office staff as the
right uniform is to the factory employee. Unfortunately, you cannot
purchase a uniform for your non-manufacturing employees. Our Proper
Business Attire program not only teaches the employee what is proper
attire in a business setting, but it also explains the reasons why this
attire is necessary.
How do we know what is proper business
attire for your office? We work with you to set up the guidelines and
then explain them to your employees in an informal, friendly environment.
If you already have a proper business attire policy we will work within
that policy to insure that your employees fully understand the policy.
Customer
Service
Customer service is the key to success into the next century. It's not
just the employee who has direct contact with the customer, but every
employee influences customer service. The manufacturing person who creates
the product, the person who picks, packs and ships the product all need
to know that how they do their task will make a difference to the customer.
Personnel Resources' Customer Service program can be customized to teach
all employees the importance of good customer service skills.
We
can also customize training specifically for "customer service
representatives" if that is your need.
